Delete your Tourpod account

Guides can delete their account and all of its data at any time. Deletion is immediate and cannot be undone.

In the app

1. Open Tourpod and sign in as a guide.
2. Go to Settings → Account → Delete account.
3. Enter your password and tap Delete.

On the web, without the app

Open the account deletion form, enter the email and password of your guide account and confirm.

Open the deletion form

Can't sign in? Write to privacy@tourpod.app from the email address of your account and we will delete it within [30] days.

What gets deleted

• Your account: name, email and password.
• Your tours, content packs and images, and saved polls.
• Your event history: tourists' names, questions, poll votes, ratings, reviews and tips records.
• Your sign-in sessions. An event you are running ends for all tourists.

Copies in our backups are removed within [30] days. We may keep a record that a deletion happened, as required by law.

Tourists

Tourists don't have accounts. A tourist's name, questions and votes are deleted together with the guide's event. To remove them from a specific tour earlier, write to privacy@tourpod.app with the tour date and the name you used.

More about your data: Privacy policy.